FAQ
1. What is PlazAll?
PlazAll is an online store offering high-quality products at competitive prices. We source our products from trusted suppliers to ensure customer satisfaction.
2. How does shipping work?
We work with global suppliers to deliver your orders. Shipping times vary based on location and product availability, usually ranging from 7 to 20 business days. You will receive a tracking number once your order is shipped.
3. Do you offer free shipping?
Yes! We offer free shipping on select products. The availability of free shipping depends on the item and your location.
4. How can I track my order?
Once your order has been processed, you will receive a confirmation email with a tracking number and a link to track your shipment. If you have any issues, feel free to contact our support team.
5. What is your return policy?
We offer a 30-day return policy. If you’re not satisfied with your order, you can return it within 30 days of receiving it. Items must be unused and in their original packaging. Please contact us before returning any item.
6. What if I receive a damaged or incorrect item?
If your order arrives damaged or incorrect, contact us immediately with photos of the item and packaging. We will send a replacement or issue a refund based on the situation.
7. Can I cancel or modify my order?
Orders can only be canceled or modified within 24 hours of placement. After this period, the order is processed and cannot be changed.
8. Do you accept international orders?
Yes! We ship worldwide to most countries. Shipping times may vary based on your location.
9. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options for your convenience.
10. How can I contact customer support?
If you have any questions or issues, our customer support team is available via Boussoufdropshipping@gmail.com. We strive to respond within 24 hours.